Southwest Service Administrators, Inc.

Cigna Healthcare OAP Provider Directory 

Click here to access the Cigna Open Access provider directory. It allows members to search by zip code/city/state and also create customized provider lists based on proximity to their location or alphabetically. There are also quality metrics that indicate whether a provider meets Cigna's quality benchmarks, so members can make better decisions regarding their health.

MRF Link This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.

Cigna Healthcare My Care Allies

Click here for the following tools:

• Health Risk Assessment
• 24-Hour Health Information Line/Nurse Line
• Health Advisor
• Lifestyle Management Programs
• Disease Management
• Personal Health Solutions/Medical Management
• Cancer Support Program
• Healthy Pregnancies, Healthy Babies
• Personal Health Manager (WebMD)
• Healthy Rewards
• HealthWise Knowledgebase
• Medical Management

Password: LOE

Cigna Dental

Click here to access Cigna Dental Providers.  It allows members to search by zip code/city/state and also create customized provider lists based on proximity to their location or alphabetically.

Effective 1/1/2024 - Cigna Dental will be transitioning to digital ID cards, so you never have to worry about losing or misplaving yours again! All you have to do is login to myCigna, whenever you need it! Click here for more informaion.

Transitioning to Digital ID Cards FAQ

OptumRx 

Click here to access a Pharmacy, view your Rx claim history, and order refills.

          Select Formulary Flyer          

          Temporary ID Card

          COVID-19 Member FAQs

          MyScript Finder

Vision Service Plan (VSP)

Click here to obtain vision services.

Lookup Claims

Click here to view online claims status for participant claims.

Explanation of Benefits

Click here to reprint an Explanation of Benefits

My Documents

Looking for your documents/forms? Click here.

Notice of Privacy Practices

No Surprises Act- Click here for more information on No Surprises Act.

To Access the TrueView Health Care Cost Transparency Tool Click Here.

OTC COVID Tests- Click here for information and click here for Reimbursement Form.

The Board of Trustees of the Laborers' and Operating Engineers' Utility Agreeement Health and Welfare Trust Fund for Arizona is pleased to bring you The Benefits Press Spring 2023 issue.

Click here. The Benefits Press

El Fondo Fiduciario de Salud y Bienestar de los Trabajadores e Ingenieros en Actividad de Acuerdo de Utilidad de Arizona tiene el placer de traer le The Benefits Press edición de Primavera 2023.

Haga Cliq Aquí. The Benefits Press

SSA Portal Mobile App is now Available